
How can we help you?
Whether you’re thinking about applying for funding, have a question about your successful project, or just want to learn more about what we do, we can help…
Want to find out more about The Veolia Environmental Trust?
Visit our About us to understand our strategic goals, find out who our Trustees and Staff Team are.
Considering applying for a grant?
Visit our Funding pages where you’ll find our simple Eligibility checker and Funding criteria as well as details on When to apply Already read our funding pages and have a question for us? We’ll be happy to answer your call or email.
Already started an application for funding, and looking for some help?
Our Guide to applying for a grant details the information you’ll need to provide within your Application Form, how our Funding decisions are made, and how to make your Application stronger. If you have a specific question, you’re welcome to call or email us.
Need guidance on how to best manage your grant?
We’re here to support you! Start a new conversation with us by selecting your application from the Manage my applications section of Your Veolia Environmental Trust Account, this will go straight to our team member best able to answer your questions. Need to talk through an issue you’ve encountered with your project then call any one of our team they’ll do what they can to help. And for help with our more frequently asked questions our Guide to managing your grant is available on our Funding guidance page.
Want to share an update about a project which has already completed?
Our Project Monitoring Request form is where you should submit your response to our annual request for an update on your successful project, alternatively you’re welcome to email us.
Have feedback for us?
We are proud that in the last 12 months 100% of the organisations that we’ve funded having rated their experience working with us as either ‘excellent’ or ‘great’. We’re not complacent though, and we’re always looking for opportunities to learn and improve. Please email us with any feedback you have on how we can make the service we offer better for you and future applicants and awarded projects. You can also read our Complaints Procedure here.
We aim to respond to all inquiries within 10 working days. Please note, that the Veolia Environmental Trust is a registered charity that is independent from Veolia UK Ltd and we will not be able to assist with any queries regarding their services.